open 7am to 9pm

Walk In service is open 9am-7pm

Walk in service is open 9am-7pm 7 days a week

Appointments available 8am - 8pm for Registered Patients

Timber Hill Health Centre is operated by Norwich Practices Ltd under a contract with NHS England to provide NHS services. Norwich Practices Ltd is owned and operated by doctors from local GP practices. The company was set up because those local GPs felt they could provide more and better services to patients if they worked together.



Blood Tests

Please note that blood tests are only performed between 8.00am - 12.30pm, Mon - Fri (excluding Bank Holidays)

Home Visits

These are only available for our registered patients.  Home visits must be requested before 10.30am.


Location & Free Parking

We are situated in the Mall Norwich on Level 4 just inside the Timber Hill entrance. The nearest car park is in The Mall and is accessed from Farmers Avenue. There is level access from that to the Health Centre. You can get one hour's free parking in The Mall when visiting us by presenting your car park ticket to our receptionist for validation.


Disabled Access

Our services are available on a level floor with good access for disabled patients. However if you have any access problems we would be grateful if you could bring them to our attention. We also have an Induction Loop system on reception.

Summary Care Records

We have uploaded our Summary Care Records.  You will find a leaflet in the registration pack that will allow you to opt in or out of having your Summary Care Record uploaded.  If you do not specify, consent for upload will be implied.  If you want to find out more about the Summary Care Record please follow this link.

Out Of Hours

If you require non-emergency medical advise outside of the Health Centre's opening hours, please call 111.



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7 days a week

 Our walk-in service is open to everyone

Whether or not you're registered with us or another practice you may simply walk in at any time we are open 9am-7pm 7 days a week..


Private Travel Vaccinations

We now offer Private Travel Vaccinations. Check out the Travel Clinic and Yellow Fever Centre page on this website by clicking here for more information and a price list.  To download a Travel Assessment from which must be completed and sent in to Timber Hill before you come in for your first appointment please click here.  You can also visit our dedicated Travel Clinic website by clicking the banner above.

We cover Norwich and its immediate suburbs. To find out if you may register with Timber Hill Health Centre please click here to view our 'New Patients and Forms' page for more information >

Online Repeat Prescription Ordering

We now offer an online repeat prescription service for our registered patients. In order to use this service you must register in the surgery where you will receive a username and password. You can then access the online repeat prescription service > .  We are now offering a limited number of appointment slots which can be booked online.  These appointments will only be on weekdays.

We have created a video that is on Youtube showing you how to access SystmOnline through this website and the various options open to you when log in.  If you would like to view this video click here.  If you would like to sign up to these online services please ask at reception.
How information about you helps us to provide better care
Confidential information from you medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.  For further details click here for the NHS information website.


Registered Patient Participation Survey

The results of our annual Register Patient Participation survey are in.  Please click this link to see the survey.

Please click on this link to see our report based on the survey results.

We are a member of the Norwich Business Improvement District (BID).  For more information click the banner.


Online Community


You can join and access our online community by clicking on the banner above.  
Our online community